Sales Support Specialist/Project Coordinator

Sales Support Specialist/Project Coordinator
Location: Charlotte, NC
Job Type: Contract-to-Hire, In-office

We are looking for a motivated and detail-oriented Sales Support Specialist/Project Coordinator to join our client’s team in Charlotte, NC. The ideal candidate will possess excellent communication skills and thrive in a fast-paced environment.

Responsibilities:

• Respond to customer inquiries, schedule meetings, sales appointments, and provide order status updates.
• Coordinate with internal and external customers to resolve order discrepancies.
• Compile daily sales leads, delegate leads to the sales team, and supply relevant data and guides to support sales efforts.
• Develop and monitor performance indicators for sales and staff, manage sales tracking tools, and generate reports.
• Assist with processing sales orders and purchase orders as needed.
• Create and process orders promptly, handle rush order requests, and review pending orders and customer inquiries to ensure satisfaction.
• Manage customer accounts, follow up for administrative purposes, and troubleshoot issues related to orders, account statuses, and other concerns.
• Perform data entry for sales figures, metrics, and other key information while maintaining an organized and accessible filing system.
• Handle administrative tasks for the company’s executives and management teams.
• Schedule customer meetings, conferences, and other related events.

Requirements:

• Bachelor’s or Associate’s degree.
• Experience in administration and high-volume office work.
• Strong analytical, organizational, and time management skills.
• Excellent teamwork, interpersonal, communication, and customer service skills.
• Ability to multitask and adapt quickly in a dynamic environment.
• Proficiency in computer literacy, IT skills, and typing skills.

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